Privacy Policy

Last Updated: January 2026

1. Overview

This Privacy Policy explains how we collect, use, and protect information when you use our Zoom application (the "Service"), which provides AI-generated live captions, real-time translation, and post-meeting summaries and recaps for Zoom meetings. We are committed to protecting user privacy and minimizing data usage. The Service is designed to process data only as necessary to deliver its features.

2. Information We Process

During an active Zoom meeting, the Service may process the following data:

  • Live audio streams (for real-time captions and translation)
  • Transcribed text
  • Translated text
  • Meeting metadata, such as meeting ID, timestamps, and selected language preferences

The Service does not access or process video.

3. Information We Do Not Collect or Store

We do not:

  • Record or store meeting audio
  • Access or store meeting video
  • Retain meeting data long-term
  • Monitor meetings outside of active sessions

All audio and text data is processed in real time only.

4. Summaries and Recaps

After a meeting ends, the Service generates AI-powered summaries and recaps based on the meeting transcript.

  • Summaries and recaps are generated automatically
  • Users may download summaries manually
  • Summaries are not retained long-term by the Service
  • Temporary processing data is deleted within a short period after delivery

5. Data Retention

  • All transient processing data is automatically deleted within 24 hours or sooner
  • We do not retain audio recordings
  • We do not retain transcripts, translations, or summaries beyond short-term processing

6. Use of Artificial Intelligence

The Service uses artificial intelligence to generate:

  • Live captions
  • Real-time translations
  • Meeting summaries and recaps

AI-generated outputs may contain inaccuracies. User data is not used to train AI models.

7. Data Sharing

We do not sell, rent, or share user data with third parties for advertising or marketing purposes. Data may be processed by trusted service providers solely to operate the Service securely and reliably, and only under strict confidentiality obligations.

8. Security

We use industry-standard security measures to protect data, including:

  • Encryption of data in transit (TLS)
  • Secure storage of OAuth access tokens
  • Immediate revocation of access upon app uninstallation

9. User Consent and Control

  • Only meeting hosts can enable the Service
  • The bot joins meetings as a visible participant
  • Meeting participants are notified when captions, translation, and summaries are enabled
  • Users may uninstall the app at any time to revoke access

10. User Rights

Depending on your location, you may have rights under applicable privacy laws, including the right to request deletion or information about processed data. Requests can be made by contacting us at: support@bignetai.com

11. Compliance

The Service is designed to align with applicable privacy principles, including:

  • Data minimization
  • Purpose limitation
  • Transparency
  • User control

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: support@bignetai.com